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£900.00 – £1,500.00
About you: You’re working in a customer-facing role and interested in developing your English language to better engage your customers. You’ll grow your English communication skills with contextual learning and develop the skills utilised every day in customer service roles.
This course is designed to help you learn the language and techniques employed by customer service professionals to engage with customers. You will learn the skills, etiquette and terminology relevant to the service industry and practice skills including troubleshooting, written and spoken communication, and professional communication techniques.
You will explore and develop the English skills required for the customer service industry through situational learning. Learn techniques and gain confidence in tackling everyday issues, from handling complaints to tackling issues with phone and email communication and more.
We will work with you to determine a schedule and start dates that suit your timeline.
Your English for Customer Service course will cost:
One-to-one course
Group course
We provide students with high-quality online education courses. We pride ourselves on offering flexible study options tailored to your needs and recognised by leading Higher Education institutions and professional bodies.
Our mission is to create access to education and provide more opportunities for students to achieve their higher education goals worldwide. We believe that online learning can and should be more than reading pages of text and watching videos of a person who you’ve never met and probably never will. Real people, real teachers and genuine contact can make a good experience great. And we should know, as part of Oxford International, we’ve been helping international students achieve exceptional results for 30 years.
We create our courses with students in mind. We look at helping you to achieve results while also enjoying the experience of learning. As such, we regularly receive great feedback from our students, and we use this to find ways to always do more for you while you’re studying with us. Hear more about what our students have to say…
There are no specific entry requirements for our English for Customer Service. No matter what your English language level we can help you reach your language goals within your timeline.
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Our qualified and experienced teaching staff are passionate about helping you to develop the academic skills and language required for your future education and career.
Our fantastic group of teachers have been trained specifically to deliver online classes and use all the tools available to ensure your learning experience is enjoyable and academically successful. Our staff pride themselves on providing the best educational experiences and assisting you to reach your goals.
If you can’t find answer to your question in FAQs, please feel free to Contact Us. We respond to most queries within 24 hours.
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